primary and secondary research, user experience research
Project: Conduct user experience (UX) research and develop user-informed prototype of live website.
Project: Conduct ethnographic research of the Bloomington Transit System.
Project: Facilitate semi-structured interviews. Transcribe, analyze, and codify data obtained from interviews.
Click here for more on research projects.
audit, peer review, quality analysis (QA), user testing
Responsibilities: Build web pages, improve UX, peer review, identify bugs, and migrate content.
Responsibilities: Manage portfolio of countries dependent on research, writing, etc. Establish, iterate, and QA processes.
Responsibilities: Proofread and edit outgoing correspondences on behalf of the President, etc. Collect and preserve Presidential Records.
Click here for more on review projects.
digital asset management, document management, process improvement
Responsibilities: Digitize in-person orientations and update internal data collection process.
Responsibilities: Standardize processes for updating world country and territory profiles, index comics, and peer review content for other ProQuest products.
Responsibilities: Improve processes, audit documentation, manage filename conventions, and the like.
Click here for more on organization responsibilities.
website build, design and redesign, maintenance
Project: Migrate website, update color scheme and copy, and establish Style Guide.
Project: Create copy, design, and build website for professional hair braiding service.
Project: Create style guide, audit, and update website or “Make it look nice and bring it to life.”
Click here for more on webcare projects.